The studio tracked peak-season slots in Excel — photographers double-booked, rescheduling was chaotic, and photo selection went back and forth over cloud drives.
Schedules are managed on a calendar: placing an order locks the slot and collects a deposit. Photo selection happens online with retouch flags; balance reminders fire automatically, and finals are delivered encrypted.
Zero scheduling conflicts in peak season, the selection cycle shortened by a week on average, and balance collection went from awkward asks to automatic system reminders.