Holiday ticket queues clogged the entrance, tour group orders were confirmed by fax, real-time visitor counts were unknown, and crowd control at peak times ran on shouting.
The Mini Program releases tickets by time slot; payment issues an e-code scanned at turnstiles with live in-park counts. Travel agencies get their own channel console with online group-order confirmation and settlement.
Holiday window queues virtually disappeared. In-park numbers are now controlled in real time, crowd control shifted from reactive to proactive scheduling, and channel reconciliation is automated.