Inspectors toured stores with paper checklists, logged issues back at the office, and nobody tracked whether fixes happened — the same hygiene issues kept recurring.
Checklists are templated by business format. Inspectors score item by item on phones with photo evidence; issues auto-generate rectification orders with deadlines, and store scores rank by period.
Rectification closure rose from under half to over 90%, repeat issues fell significantly, and inspections went from going through the motions to a real management lever.