A gym chain ran many card types while personal training sessions lived in coaches' notebooks. Session-deduction disputes were frequent, and finance calculated coach commissions late into the night every month.
Members buy cards and book sessions in a Mini Program; the system deducts sessions by rule and restricts transfers. Coach pay is calculated automatically on tiered rates, with per-store business data live on dashboards.
Session-deduction disputes fell significantly, commission calculation went from two days to real-time, and store managers saw daily session consumption and revenue per store for the first time.