Attendance fraud in logged hours was hard to control, coach and vehicle allocation lived on a dispatch-room whiteboard, and students kept calling to ask about their own progress.
Students scan their face when getting in and out of the car to log hours automatically. Coach and vehicle scheduling moved online, and students check hours progress and exam status anytime in the Mini Program.
Hours fraud was virtually eliminated, the dispatch room was freed from answering phones, and student progress inquiry calls dropped by over 80%.