A cold chain carrier serving fresh food and pharmaceutical clients was required to provide full-journey temperature records. Drivers previously copied readings by hand — low credibility, and no evidence when disputes arose.
In-truck probe data flows into the system through an IoT gateway. Shipments bind automatically to temperature curves, threshold breaches trigger instant SMS alarms, and a one-click PDF temperature archive is generated on delivery.
Temperature archives now ship with the goods, improving shipper trust and renewal rates. Temperature exceptions moved from "arguing afterwards" to "handling en route".